Refund Policy
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Shipping
To return your product, you should mail your product to: Adore Enterprises Pty Ltd, PO BOX 309, BUDDINA QLD 4575, Australia
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Change of Mind
Please choose carefully as refunds are not provided where you have simply changed your mind, but we may offer you an exchange for another item.
Consumer Guarantee
If the item is faulty, you may have rights to a remedy under the Australian Consumer Law.
Where you believe an item is faulty, the item will have to be assessed. If there is a major failure with the item, we will offer you a refund. If the failure is minor, we will repair the item.
Where an item is damaged through misuse or accident will not provide a refund but will try and work with you to repair the item.
All warranty claims please email us
sales@lovelyjewels.com.au
Shipping
To return your product, you should mail your product to: Adore Enterprises Pty Ltd, PO BOX 309, BUDDINA QLD 4575, Australia
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
